What if the extension colour does not look the same as previously ordered?

100% Human Hair products are an organic product and therefore can vary slightly in shade or tone between batches. Whilst Balmain Hair Professional strives to keep our base shades as close as possible to the International Colour Chart, Balmain Hair Professional cannot guarantee absolute colour match from batch to batch. Many of our products are a blend of colours to provide a wide selection of multi-tonal shades to optimize the blend with your own colour. If you are not happy with the colour match you have 14 days to return the product in their original state (product & packaging).