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  1. Home
  2. Frequently asked questions

Delivery & Returns Delivery & Returns

  • Return form
  • What destination does Balmain Hair Professional ship to?
  • Can I change a product for another product?
  • What are the shipping costs?
  • Does Balmain Hair Professional offer free shipping?
Read 5 more article(s)

Warranty & Complaints Warranty & Complaints

  • What is the product warranty?
  • I received a defect product, what should I do?

Product

  • What is 100% Human Hair?
  • How to maintain 100% Human Hair Extensions
  • What is Memory®Hair?
  • How to maintain Memory®Hair Extensions?
  • How to curl Memory®Hair Extensions?
Read 8 more article(s)

Order Order

  • How to cancel my order?
  • Is it possible to order through the customer service center?
  • Can I order without an account?
  • Can I modify an order once placed?
  • What if an item is out of stock?

Payment Payment

  • What are the payment methods?
  • Can I pay afterwards?
  • My creditcard is not accepted, what can I do?
  • Are prices including or excluding taxes?
  • Does Balmain Hair Professional accept giftcards?
Read 2 more article(s)

Contact Contact

  • How can we help you?
  • I cannot find my question. How do I proceed?
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  • Blaak 516
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Contact
  • Balmain Hair Professional
  • Blaak 516
    3011 TA Rotterdam
    Netherlands
  • +49 (0) 211 - 387 692 56
  • info@balmainhairextensions.com